How do I use Online Check-in?
Online Check-in is designed to get you out on the road as soon as possible, and the best part is… it’s a free service.
Most stations have a dedicated Ready desk, meaning no fuss and no waiting in line. The convenience of car rental prepay is useful at all times, but is particularly great if you’ve just started your vacation and want to get out in the sunshine. Once your booking is confirmed, activate Online Check-in button. At the rental location, all you will need is your driving license and the credit/debit card you used to make your online booking. You may need to sign a rental agreement too. That’s it!
How can we help you?
- Am I entitled to a free upgrade?
- An amount of 30€ was debited from my credit card, which I cannot assign. Whom can I contact?
- Are stations open on national, public or bank holidays?
- Are there cleaning costs for the rental car?
- At which locations is Europcar Premium Pick-up available?
- Can I add Europcar Premium Pick-up to my existing booking?
Frequently Asked Questions
Make the most of your trip! Find answers to the most commonly asked questions about electric vehicles.
- Am I entitled to a free upgrade?
- An amount of 30€ was debited from my credit card, which I cannot assign. Whom can I contact?
- Are stations open on national, public or bank holidays?
